Current status: Monitoring
We have given approval to proceed with the heat pump repairs.
The company’s earliest availability is March 19–20, during which they will repair the first heat pump.
The second heat pump is scheduled for repair between April 1–3.
Unfortunately, they are unable to complete the work any sooner. However, if an earlier slot becomes available, we are next on their priority list.
Location: Smartdc Rotterdam - nlrtm1
Who: All customers in nlrtm1
Service Impacted: Colocation, bare metal
Next Steps: Monitoring until Friday February 13th before closing the incident.
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