[Major Incident] Global Packet Loss Wednesday 11th March 2026 - 15:20

At this moment we are experiencing problems with our Global Network Infrastructure services

Impact: Increased packet loss globally.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

[Major Incident] Global Packet Loss

At this moment we are experiencing problems with our Global Network Infrastructure services

Impact: Increased packet loss globally.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

Posted 1 day ago by stephen

We see our network traffic is normalised again after the second mitigation. While we consider this incident to be over for now, we will continue to monitor the situation.

Posted 1 day ago by than

Dear Customers,

While we see the attack still on-going, the second mitigations have prevented further impact and we’re currently seeing our traffic normalising. Please let us know if you are currently still impacted by this issue.

Posted 1 day ago by than

Second mitigation has been deployed, we're verifying the results and monitoring

Posted 1 day ago by than

Dear Customers,

We have received a second wave of attacks that’s currently impacting our network. We are look at options to mitigate.

Posted 1 day ago by than

We received a High Traffic PPS Carpet bombing DDoS attack on a large amount of prefixes. We have implemented mitigation to prevent this attack. We are continuing to monitor at the moment. Please let us know if the issue is still affecting you now.

Posted 1 day ago by than