Summary: During scheduled maintenance at SmartDC, a heat pump experienced an issue that caused temporary temperature fluctuations within the facility. The issue has since been identified and resolved.
Current Status: The heat pump has been repaired and is functioning normally. Following this type of disruption, ambient temperatures within the data center suites will take some time to return to standard operating levels. We are monitoring and at this point no temperatures have exceeded critical thresholds.
Next Steps: Our team will continue to closely monitor temperature levels until they stabilize back to normal operating ranges. A follow-up update will be shared if conditions change or once temperatures have fully normalized.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
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