Backbone link between our Moscow and Kiev datacenters down Saturday 13th November 2021 - 06:56


At this moment we are experiencing problems with: Backbone link between our Moscow and Kiev datacenters.

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.

Estimated time of repair: No ETR available at this time.

Impact: Due to the current incident on our backbone link between our Moscow and Kiev datacenters, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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The link has been stable since. Our vendor has just reported they are hands off.

Although the reported ETR is 16:30 UTC, we see the link currently back online.

The repair crew has located the damage and will start excavating the cable shortly.