Frankfurt DC - Linecard - Outage Saturday 15th January 2022 - 07:53


At this moment we are experiencing problems with: Linecard in Frankfurt DC

The cause of the incident is currently: Known

We have taken the following actions to resolve the incident: We are investigating and working to restore service.

Estimated time of repair: None at this time.

Impact: Users in and through this area may experience congestion.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

The linecard has been replaced and all connectivity is back online.

Our engineer has arrived. ETR is 21:00 UTC.

The linecard will be replaced. ETR is 19:00 UTC.

The linecard is back online but we are investigating some of the links remaining down. Not all end-users connecting to our services in or via Frankfurt were impacted, but those that were might have seen slightly increased latency.