Acronis backup performance Sunday 2nd February 2020 - 15:08


At this moment we are experiencing problems with: performance issues with our Acronis backup solution

The cause of the incident is currently: unknown

Estimated time of repair: unknown

Impact: all backups will be slower than usual

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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Update: A fix has been applied to the Acronis Storage Gateway. Backups seem to be working again. Root cause analysis is still on going.

Update: the performance issues have been located to connectivity to our storage platform. We are working on a fix and will place an update once we have more information.