Cooling degraded - Suite 22 Wednesday 24th June 2020 - 19:37


At this moment we are experiencing problems with: Suite 22 the cooling is currently degraded. Temperatures measured are higher than normal and the airconditioning is not performing as expected.

The cause of the incident is currently: Known

We have taken the following actions to resolve the incident: The cooling system is adjusted to compensate for the degrated part of the cooling and temperatures are slowly dropping again. Also we have started investigating placing mobile airconditioning as a fall-back if needed.

Estimated time of repair: We are expecting a full repair tomorrow, exact time is unknown at this moment.

Impact: Temperatures might rise of systems located in Suite 22.

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The temporally air-conditioning has arrived and is installed. Temperatures are good and stable. We have decided to keep this temporally solution in place until next week. Next week, when outside temperatures are expected to drop, we will perform the maintenance to activate the permanent solution. As there is no more risk we will close the incident.

Temperatures are within acceptable levels again. We have confidence this will stay during the night because outside temperatures are lower also. We will monitor the temperature in the comming hours and will update here if any (negative) change is seen.

The fall-back cooling is ordered for tomorrow and will be used in case this is needed. It's expected that the cooling of Suite 22 will be fully operational again before tomorrow end of business day.