At this moment we are experiencing problems with: Backbone link between our Ashburn and Dallas datacenters
The cause of the incident is currently: Fiber cut caused by a boring rig along a highway in San Marcos
We have taken the following actions to resolve the incident: We are currently monitoring the situation and have reached out to our vendor for more information.
Estimated time of repair: Unknown
Impact: Some users may experience higher latency and/or packet loss on their connection to our Dallas, Chicago, Los Angeles and Ashburn facilities.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
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