At this moment we are experiencing problems with: Staff in Dallas reports that the site experienced a loss of utility power and customer loads have transferred to generator power. As of July 8th, 4:22(CDT)/ 9:22pm(UTC), customer loads remain stable.
The cause of the incident is currently: Unknown. Staff are currently investigating. We have been advised an update will be posted if any significant changes to status(currently stable).
We have taken the following actions to resolve the incident: Monitoring situation with IBX staff.
Estimated time of repair: Unknown
Impact: Situation is currently stable
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
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