Rotterdam, L2 colocation connectivity issues Wednesday 15th July 2020 - 10:14


At this moment we are experiencing problems with: Layer 2 colocation in our Rotterdam datacenter.

The cause of the incident is currently: Unknown. Staff are currently investigating.

We have taken the following actions to resolve the incident: Our network team is currently investigating.

Estimated time of repair: Unknown

Impact: Some L2 colocation users may experience higher latency and/or packet loss on their connection to our Rotterdam datacenter.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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This incident has been resolved. We will keep monitoring the situation for the upcoming few hours.

Our engineers have located where this issue is originating from and are working on a fix.