Backbone link between our Warsaw and Kiev datacenters Friday 31st July 2020 - 07:44


Update 08:25 UTC: We see the link restored and taking traffic again but we're still awaiting confirmation from our vendor.

At this moment we are experiencing problems with: Backbone link between our Warsaw and Kiev datacenters

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We are currently monitoring the situation and have reached out to our vendor for updates.

Estimated time of repair: Unknown

Impact: Due to the current ongoing incident on our backbone link between our Warsaw and Kiev datacenters. Traffic inbetween and around these two points regions may experience increased latency and packet loss.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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While the link has been stable for quite a while already, we just got confirmation from our vendor that this issue is resolved. The cause is an unannounced maintenance by a third-party. Our vendor is working on finding out why this maintenance was not announced to them.