Backbone link between our Ashburn and Saint Denis datacenters is down Tuesday 21st February 2023 - 23:57


At this moment we are experiencing problems with: Backbone link between our Ashburn and Saint Denis datacenters down

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We are currently monitoring the situation and have reached out to our vendor for more information.

Estimated time of repair: Unknown

Impact: Due to the current incident on our backbone link between our Ashburn and Saint Denis datacenters, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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Our link has remained stable. Our vendor is hands-off.

Our link has been restored. We are still waiting to receive a hands-off from our vendor.