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Dear customer,
In the below overview you will find the date and time of our planned on-load tests in our Smartdc Rotterdam datacenter for Q3 2025:
Location: Rotterdam, The Netherlands
On-load test Q3: Startdatum: 5 August 2025, 06:00 UTC Einddatum: 5 August 2025, 08:00 UTC
Expected downtime: None expected
Impact: No impact expected
Reason for these maintenances: These on-load tests are routine and meant to test the back-up power systems of our Rotterdam facility. This is to ensure that everything remains fully operational in the event of a power outage in the facility.
Support: Our support department will be open during the maintenances. More details about how you can contact our support can be found on https://i3d.net/support/
Dear Client,
We would like to notify you of upcoming network maintenance activities that will affect services in our Ashburn datacenter. The network maintenance has been scheduled for August 12, 2025.
Location: Ashburn, USA
Schedule: Start time: August 12, 2025, 06:00 UTC End time: August 12, 2025, 07:30 UTC Planned impact: Impact expected (see below for details)
Reason for this maintenance: We will be performing a corrective maintenance on one of our switches to prevent a possible failure in the future due to a known bug in the device.
Expected impact: We will be performing a device reboot. As the device will be power cycled, full loss of connectivity should be expected during the maintenance window.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/