Some systems are experiencing issues

About This Site

Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.

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Past Incidents

Tuesday 20th, April 2021

No incidents reported

Monday 19th, April 2021

IN: Mumbai Network Event in Mumbai Datacenter

At this moment we are experiencing problems with: Network event in datacenter

The cause of the incident is currently: unknown

Estimated time of repair: No ETA yet

Impact: increased latency for the end users in the Mumbai area

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

  • This drop was caused by a loop on a local exchange which in turn caused issues on our router. For now we've disabled our port towards that exchange and we're checking with them when it's safe to re-enable the connection.

    No futher impact is expected at this point and we can see traffic recovering. Users in the region may still experience latency until we re-enable that exchange connection. We will update once that occurs.

    • Backbone link between our Moscow and Kiev datacenters down

    At this moment we are experiencing problems with: Backbone link between our Moscow and Kiev datacenters down.

    The cause of the incident is currently: Known, fiber cut due to theft

    We have taken the following actions to resolve the incident: Our vendor is preparing new part of fiber.

    Estimated time of repair: No ETR available at this time.

    Impact: Due to the current incident on our backbone link between our Moscow and Kiev datacenters, impact could be visible in the form of increased latency.

    Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

    Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

  • The stolen fiber has been replaced and our backbone link is back online.

    • Sunday 18th, April 2021

    No incidents reported

    Saturday 17th, April 2021

    No incidents reported

    Friday 16th, April 2021

    No incidents reported

    Thursday 15th, April 2021

    No incidents reported

    Wednesday 14th, April 2021

    No incidents reported