Some systems are experiencing issues

About This Site

Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.

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Please reach out to our support team through our website or support@i3d.net if you have any questions or need help.

We are also available 24/7 by phone on the following phone numbers:

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1-800-482-6910

Past Incidents

Saturday 6th, January 2024

No incidents reported

Friday 5th, January 2024

No incidents reported

Thursday 4th, January 2024

No incidents reported

Wednesday 3rd, January 2024

No incidents reported

Tuesday 2nd, January 2024

No incidents reported

Monday 1st, January 2024

No incidents reported

Sunday 31st, December 2023

SA: Johannesburg Backbone link between our London and Johannesburg data centers down

At this moment, we are experiencing problems with: Backbone link between our London and Johannesburg data centers.

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.

Estimated time of repair: Unknown.

Impact: Due to the current incident on our backbone link between our London and Johannesburg data centers, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

  • We have received the hands-off from our vendor.

  • Traffic has returned and awaiting for the vendor to give the off-hands.

    • Saturday 30th, December 2023

    RO: Bucharest Backbone link between our Milan and Bucharest data centers down

    At this moment, we are experiencing problems with: Backbone link between our Milan and Bucharest data centers.

    The cause of the incident is currently: Unknown

    We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.

    Estimated time of repair: Unknown.

    Impact: Due to the current incident on our backbone link between our Milan and Bucharest data centers, users between these and surrounding regions may experience increased latency.

    Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

    Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

  • This incident is resolved.