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We would like to notify you of upcoming network maintenance activities that will affect services in our Santiago datacenter. The network maintenance has been scheduled for October 9, 2024.
Location: Santiago, Chile
Schedule:
Start time: October 9, 2024, 10:00 UTC
End time: October 9, 2024, 14:00 UTC
Planned downtime:
No impact expected (see below for details)
Reason for this maintenance:
We will be performing firmware updates on our routers to improve quality and ensure long-term reliability.
Expected impact:
No impact expected but there will be reduced redundancy during the maintenance window; routers will be upgraded one at a time to ensure minimum impact.
We would like to notify you of upcoming network maintenance activities that will affect services in our Hong Kong datacenter. The network maintenance has been scheduled for October 21, 2024.
Location:
Hong Kong, Hong Kong
Schedule:
Start time: October 21, 2024, 22:00 UTC
End time: October 22, 2024, 01:00 UTC
Planned downtime:
approximately 30 minutes downtime expected (see below for details)
Reason for this maintenance:
In order to maintain the quality and reliability of our network, we will be upgrading the firmware of server-facing switches.
Expected impact:
A full outage of 30 minutes is expected during reboot of the virtual chassis.
We would like to inform you of an upcoming Type of maintenance being performed in our Location datacenter. This maintenance is scheduled for Thursday, October 24, 2024.
Location:
Zuid-Holland, Rotterdam - the Netherlands (Smartdc)
Schedule:
Start Time: October 24, 2024, 18:00 UTC
End Time: October 24, 2024, 20:00 UTC
Planned downtime:
During the switch reboot, the facility's access control devices will lose connectivity without impeding site security or access for existing customers. Our personnel will be present to monitor the maintenance and ensure all affected services are recovered after the reboot.
Reason for this maintenance:
We will be rebooting one of our switches to prevent a possible failure in the future.
Expected downtime/impact:
Up to 20 minutes downtime expected
We would like to inform you of an upcoming Type of maintenance being performed in our Los Angeles datacenter. This maintenance is scheduled for Friday, October 25, 2024.
Location:
California, Los Angeles - United States
Schedule:
Start Time: October 25, 2024, 04:00 UTC
End Time: October 26, 2024, 04:00 UTC
Planned downtime:
Approximately 24 hours downtime expected
Reason for this maintenance:
Our vendor will be replacing the Static Transfer Switch (STS) equipment due to end of life.
Expected downtime/impact:
A full outage of power for 24 hours maximum is expected. Once the new STS is operational, all affected customer loads will be restored by the vendor.