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Dear Client,
We would like to notify you of upcoming generator maintenance activities that will affect services in our Rotterdam datacenter. The generator maintenance has been scheduled for March 3, 2026.
Location:
Rotterdam, The Netherlands
Schedule:
Start time: March 3, 2026, 07:30 UTC
End time: March 3, 2026, 10:30 UTC
Planned impact: Impact expected (see below for details)
Reason for this maintenance:
To ensure the proper functioning of our power infrastructure of our Rotterdam facility in the event of a power outage, our generators will undergo testing. We will be simulating a real power outage by switching off power to our phase monitoring systems.
Expected impact:
The lighting will briefly blink and there will be a short interruption on B-feed during the switchover to the emergency power. If everything is working correctly we will switch back when possible without extra interruption.
Reduced redundancy: As the generator control systems are switched to maintenance mode during the test run, auxiliary power redundancy is reduced during the maintenance window.
We would like to notify you of upcoming cooling maintenance activities that will affect services in our Heerlen datacenter. The cooling maintenance has been scheduled for March 23, 2026.
Location:
Heerlen, The Netherlands
Schedule:
Start time: March 23, 2026, 07:00 UTC
End time: March 23, 2026, 16:00 UTC
Planned impact: Reduced redundancy (see below for details)
Reason for Maintenance:
We will perform preventive maintenance on the cooling systems to ensure continued reliability and safe operation.
Expected Impact: During the maintenance the cooling units will be maintained one by one. Cooling will remain available, but redundancy will be temporarily reduced while the work is carried out.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/