Some systems are experiencing issues

About This Site

Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.

All times used on this page will be in the UTC timezone.

You can subscribe to receive an email as soon as a status update has been published. You may consult our Privacy Statement for more information on the processing of your personal data.

Please reach out to our support team through our website or support@i3d.net if you have any questions or need help.

We are also available 24/7 by phone on the following phone numbers:

+31 (0)10 890 00 70

1-800-482-6910

Past Incidents

Friday 31st, January 2020

VMware cloud storage issues

At this moment we are experiencing problems with: VMware cloud storage

The cause of the incident is currently: known

Impact: VMware cloud instances are slower and Acronis backups might fail to run

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

  • Update: after monitoring the situation the rest of the day, we are hereby closing this incident.

  • Update:

    Due to an unstable host in the environment a lot of traffic was generated on the storage interfaces. This traffic influenced the overal performance affecting a fair number of virtual machines. The offending host has been removed from the network and environment. Data has been resynced to ensure redundancy. The Acronis backup storage gateway was heavily impacted by the extra traffic on the storage network. Therefore it might be possible that some of the backups failed.

  • Thursday 30th, January 2020

    No incidents reported

    Wednesday 29th, January 2020

    No incidents reported

    Tuesday 28th, January 2020

    No incidents reported

    Monday 27th, January 2020

    No incidents reported

    Sunday 26th, January 2020

    No incidents reported

    Saturday 25th, January 2020

    No incidents reported